Privacy Policy

In compliance with the General Data Protection Regulation (EU Regulation 2016/679) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that the personal data provided through this website (www.silla-equestrian.com) will be processed by Equin Closet, S.L. (hereinafter, the Data Controller).

The use of this website implies acceptance of this Privacy Policy, as well as of the conditions set out in the Legal Notice.
At Equin Closet, S.L., we take our customers’ privacy very seriously; therefore, we will explain as clearly as possible how your data will be used.

Data Controller

Fundamental Principles of Data Protection

Lawfulness, fairness and transparency: Data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject. This means clearly informing the individual about how their data will be used and obtaining their consent whenever necessary.

Data minimisation: Only the personal data strictly necessary for the intended purpose shall be requested.

Purpose limitation: Personal data shall be collected for specific, explicit and legitimate purposes and shall not be further processed in a manner that is incompatible with those purposes.

Accuracy: It is important that the data be correct and up to date. Therefore, we will take appropriate measures to rectify or erase any information that is inaccurate as soon as possible.

Storage limitation: Personal data shall be kept only for as long as is necessary to fulfil the purpose for which it was collected, and shall not be retained beyond that period if it is no longer useful for said purpose.

Integrity and confidentiality (security): We will ensure that personal data is processed securely, protecting it against unauthorised access, loss or accidental damage, and applying all reasonable technical and organisational measures to prevent such incidents.

Accountability: The party responsible for protecting your data must be able to demonstrate compliance with all data protection regulations.

This requires clear documentation of policies, procedures and decisions in this area. Furthermore, an essential part of this commitment is to ensure that all personnel with access to personal information are properly informed and trained. In this way, each person understands their responsibilities and acts in accordance with the applicable regulations throughout the entire data lifecycle.

What Personal Data Do We Collect and For What Purpose Do We Use It?

Website Visits and Browsing

When you visit our website, we do not collect any personal data. However, we may gather anonymous information about your browsing behaviour in order to measure and analyse your navigation habits. We only do this if you give us your consent by accepting the use of cookies, consent which you may modify or withdraw at any time. If you would like to learn more about how we use cookies, you may consult our Cookie Policy.

If you wish to subscribe to our newsletter, only your email address will be requested.

If you decide to use any of the means provided to contact us, we will use your contact details solely to process your request and respond to your enquiry, according to its nature. Where necessary, we may reply to you through the same channel by which you contacted us.

We process your personal data on the basis of the express consent you grant us when submitting your contact request, as well as on our legitimate interest in assisting you and responding to the query or request you have made.

Access to the Online Store

If you decide to purchase any of our products, we will need to collect certain personal data in order to process your order correctly. Such data include your full name, username(s), delivery address, telephone number, email address, payment information, and, where applicable, the details required to issue an invoice.

We will use this information to process your order, deliver it to the specified address, keep you informed of its status, and ensure that it arrives correctly. We will also use your data to manage payment, issue the corresponding invoice, maintain a record of your purchases to provide you with a better service in the future, and, if you give your consent, send you information or commercial communications about S’Illa products or services that may be of interest to you.

The legal basis allowing us to process your data is the contractual relationship between the parties and, in certain specific cases, your consent.

Who May Have Access to Your Personal Data?

As a general rule, only authorised personnel of our company will have access to the personal information you have provided.

In addition, your data may be accessed by other entities that need to use it in order to provide the service properly. For example, online payment platforms, courier or delivery services, and similar service providers.

We are also legally obliged to share certain information with public authorities and law enforcement agencies.

Outside of these circumstances, if at any time we need to share your information with third parties for any other reason, we will request your explicit consent, allowing you to freely decide whether or not to authorise such disclosure.

Disclosures or International Data Transfers

As a general rule, Equin Closet, S.L. will not disclose your personal data to third parties.

There are countries that offer an adequate level of protection for your personal data and others that do not guarantee the same degree of security. The European Union, for example, is considered a safe environment in this regard. Our organisation follows a strict policy: we do not transfer your personal information to countries that do not provide sufficient safeguards in terms of data protection.

However, there are exceptions in which such transfer may be necessary:

  • If it is strictly necessary to send your data to a country with a lower level of protection than that of Spain in order to provide a service to you, we will first request your explicit consent.
  • If the international transfer of data is required under applicable law.

How Long Will We Retain Your Data?

We will retain your data only for as long as is strictly necessary to fulfil the purpose for which it was collected. Once that purpose has been achieved, the data will be duly blocked, remaining available solely for the purpose of addressing potential legal liabilities or obligations arising from its processing. Once the statutory limitation periods have expired, the data will be securely deleted.

Users’ Rights

In accordance with the applicable data protection regulations, you have a number of rights that allow you to maintain control over your personal information. These rights are as follows:

  • Right of Access: You have the right to know which of your personal data we are processing, for what purpose, and the source from which it was obtained.
  • Right to Rectification: You have the right to request the correction of your data if it is inaccurate, incomplete, or out of date.
  • Right to Erasure (Right to Be Forgotten): You may request that we delete your data when it is no longer necessary for the purposes for which it was collected, or if you choose to withdraw your consent.
  • Right to Object: You may object to the use of your data for certain purposes, such as the sending of commercial communications.
  • Right to Restriction of Processing: You may request that the use of your data be suspended in certain circumstances, for example, while its accuracy is being verified or if you have exercised your right to object.
  • Right to Data Portability: You may request that your data be provided to you in a structured, commonly used and machine-readable format, or that it be transferred directly to another entity, if you so request.
  • Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on the automated processing of your data, including profiling, where such decisions may significantly affect you.

If you wish to exercise any of these rights, you may contact us via email at info@sillaequestrian.com, clearly indicating the right you wish to exercise, along with your full name, ID number, and postal and/or electronic contact address. We may request additional information in order to verify your identity.

If you believe that the processing of your data does not comply with the applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) through any of the following means:
Postal address:

Agencia Española de Protección de Datos C/ Jorge Juan, 6 28001 – Madrid, Spain
Electronic headquarters: https://www.aepd.es/

Data Security

Yes, we take care of your data as if it were our own. We implement both technical and organisational security measures to protect your personal information and to prevent unauthorised access, loss or misuse.

Only authorised personnel have access to your data, and only when it is necessary in order to provide the service you have requested. In addition, we work with tools and systems designed to help us keep your information safe and protected.

Minors

Equin Closet, S.L. recommends that the use of the website https://sillaequestrian.com be limited to individuals over 18 years of age. If a minor under 14 years of age accesses and uses our services, the prior authorisation of their parents, guardians, or legal representatives will be required in order for us to process their personal data.

In any case, it is the parents, guardians, or legal representatives who assume responsibility for the content accessed by the minor while browsing our website.

Social Media

The Data Controller maintains active profiles on various social media platforms. If you choose to follow us on any of them, the processing of your personal data will be carried out in accordance with both the provisions of this section and the terms of use, privacy policies, and rules of each respective platform, which you will have already accepted upon registering on those networks.

You may consult the privacy policies of the main social media platforms at the following links:

Facebook
LinkedIn
Instagram
Tiktok

The data you provide through these platforms will be used by the Data Controller solely for the purpose of properly managing our presence on these channels, keeping you informed about our activities and services, and for any other purposes permitted by each platform’s own policies.

Under no circumstances will we use your social media profile to send you individual and direct commercial communications.